How do you like your Coffee?

White, no sugar, thanks... Lynsey usually has Tea!

Do you charge for providing a quote

We don't charge for providing a quote providing  we don't incur any costs other than time and travel

What Jobs can you carry out?

We are competent in many DIY jobs around your property. It is important to us that you are happy and we are proud of what we do. We won't take on jobs I am not comfortable with, or confident we can complete to a high standard. We am not qualified to complete Electrical, Plumbing or Gas work, but as we get to know other Tradespeople we will happily recommend someone we trust. Ask, we can always say no.

Can I pay on card?

Payment preferred by Cash or Bank transfer please, but if it is more convenient for you arrangements can be made for credit and debit card payments

Is there a minimum number of hours you will work?

We love to help people out, but do need to make a living too, so we will charge a minimum of an hours labour, and maybe more if the job involves a lot of travelling. We will always discuss this with you prior to starting the job

Can you carry out jobs that involve two people.

We have contacts with other trades people so I can always arrange help if a job requires a second person. 

What is the best way to get in touch?

Whichever suits you, having said that if we are with a customer, driving, etc we might not answer the phone. We both tend to pick up emails in the evening and endeavour to get back to you as soon as we can. There is a 'Get in Touch' option at the the bottom of the main page of my website if that is easier for you

How far in advance do I need to book?

If it is a lengthy job that will stretch over a few days, then the more notice the better. For odd jobs, just give me a call and we will fit you in as soon as I can

What are the payment terms

If we need to buy materials we may well ask for a payment for the materials ahead of the job and the balance paid on completion. We make little or nothing on the cost of materials, so if you want to source/order and pay for materials to be delivered to your property prior to the work commencing, that is great. Happy to advise on this prior to you placing any orders.

What do you charge?

We quote for jobs based on a hourly rate, and will be happy to provide a written quote or agree a fixed price before work commences.

Are you on call for emergencies

Sorry, we are not a 24 hour operation, but if we can help you out we will. 

How Local are you?

We live in St Leonards Park, near Matson , Gloucester

Jim or James?

I answer to either, amongst others! Most people call me James, but Jim was easier for the business name and website address. My old Scout leader still calls me Jamie! Lynsey prefers Lynsey, not keen on being called Jim or James ;-)

Do you like Home made cake?

Yes please, but not too much for Lynsey. She  does need to watch the waist line ;-)

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